Salary $55,952.00 - $85,176.00 Annually

Location Ames - 50010 - Story County, IA

Job Type Full-time

Agency 645 Iowa Department of Transportation

Job Number 23-00792

Closing 9/12/2022 11:59 PM Central

Point of Contact Ryan Ridout - Ryan.Ridout@iowadot.us

Job Description

This position serves as the Executive Officer 1 within the Motor Vehicle Division's Bureau of Investigation & Identity Protection.   The position will have a primary role in the Salvage Vehicle Theft program, Odometer Correction program, be responsible for the Bureau’s information line of communication for the public, serve as the Bureau’s liaison between internal and external partners, and supporting the Motor Vehicle Division's facial recognition program by providing assistance to the Bureau's facial recognition analyst in a fast-paced division.
 
Iowa DOT’s Mission is Making Lives Better Through Transportation. To accomplish our Mission, the person selected for this position will demonstrate actions and behaviors guided by the Iowa DOT’s five CORE values: Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception
 
Your Responsibilities:
As a new team member, you will report to the director of the division's Bureau of Investigation & Identity Protection and support the deputy director along with (17) fraud investigators. Under the direction of the Bureau director, you will manage several key program areas that are specific functions carried out by the Bureau of Investigation & Identity Protection. You will also participate in the development, testing, issue tracking, providing instructions and training to users on system requirements and functions of several software applications designed for law enforcement agencies.
 
Additional responsibilities include:

• Maintains highly sensitive confidential records and criminal intelligence related to criminal investigations.
• Assists the Bureau Deputy Director by assigning criminal cases for Title and Registration, Dealer Compliance, Iowa Driver's License, Odometer Compliance, and Miscellaneous criminal investigations. 
• Analyzes criminal intelligence.
• Serves as the liaison between Motor Vehicle Division Bureaus, County Treasurer personnel, customers, and Bureau Investigators. 
• Assures appropriate management of inquiries by gathering background information and writing an appropriate response or by referring the correspondence to appropriate staff for reply.
• Attends in-state and out-of-state meetings and conferences gathering pertinent information to share and train Bureau staff. Provides educational presentations to both small and large groups of law enforcement personnel.
• Assists with the facilitation of the new employee selection process, as directed. 
• Arrange out-of-state/in-state hotel accommodations and commercial air travel requests for Bureau Director, Deputy Director and other Bureau staff members attending meetings and conferences.
• Process electronic vouchers paying external vendors for services through Iowa DOT Accounts Payable software application.
• Develops, designs, edits and maintains office forms, office training materials, and internal manuals using agency programs, so they are clear, concise and professional in design.
• Works jointly with the System and Administration Bureau to remove, vacate or amend driving record convictions from a victim of identity theft's driving record.
• Fulfills Freedom of Information Act (FOIA), Subpoenas, Open Records requests for victims of identity theft or title fraud and defense attorneys. 
• Develop, maintain, and monitor fingerprint/background processes to ensure compliance with REAL ID guidelines.
• Develop, analyze, and maintain the odometer correction program.
• Draft procedures for improving workflow in specific areas of responsibility.

What Makes You Stand Out:

• Passion for public service
• Analytical skills
• Keen eye for detail
• Decision making
• Time management
• Customer focus

Working Conditions: 
This position functions in a professional office environment located in the Motor Vehicle Division Headquarters in Ankeny. This position supports a Director, Deputy Director, and (17) investigators. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, fax machines.

Shift: Monday - Friday 8:00 AM - 4:30 PM, flex schedule available.
Travel: Occasional travel can be expected.
 
Requirements: Must pass a local and federal background check. Maintains highly sensitive confidential records and criminal intelligence related to criminal investigations. Possesses a high level of integrity and security requiring a background investigation administered and approved by the Department of Public Safety (DPS).
 
NOTICE: This position is a covered position under the REAL ID Act of 2005, 49 U.S.C. § 30301 note, as further defined in 6 CFR Part 37. Any applicant selected for employment in this position must submit to and pass a background check of the form and content required by 6 CFR 37.45.
 
If you require a reasonable accommodation in completing any screening, interviewing, pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to the following email: aa-eeo@iowadot.us

Reasonable accommodation such as: interpreter, translator, written materials, modified equipment / devices, ADA access, etc. This does not include scheduling needs.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
 

For additional information, please click on this link to view the job description (Download PDF reader).